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[“PANTUM” Privacy Policy]

 

Last Updated: September 22, 2022

Zhuhai Pantum Electronics Co., Ltd. and its global branch offices (“Pantum”, “we”, “us”, “our”) recognizes the importance of your privacy and is committed to protecting your privacy. We will inform you how we collect and process your personal data and information through this privacy policy (“Policy”). Please note that this Policy applies to all information and data submitted to or collected and processed by PANTUM (including personal information, “personal information” means all kinds of information, electronically or otherwise recorded, related to an identified or identifiable natural person).

Before you start using our websites, please carefully read and understand this Policy, especially the terms marked in bold, to ensure that you thoroughly understand and agree to this Policy before your use.

 

This Policy is mainly intended to show you:

I. How “PANTUM” collects and uses your personal information

II. How “PANTUM” stores and discloses your personal information

III. How “PANTUM” protects your personal information

IV. How “PANTUM” handles the personal information of children

V. How “PANTUM” protects your right of access to information

VI. How “PANTUM” corrects your personal information

VII. How “PANTUM” deletes the personal information collected

VIII. How “PANTUM” processes your personal information across borders

IX. Links to Third-Party Websites

X. Governing Law and Dispute Resolution

XI. How to Contact Us

XII. Changes to this Policy

I. How “PANTUM” collects and uses your personal information

We collect your information in accordance with the legal principles of legality, legitimacy, necessity and good faith. We will clearly inform you of the information we collect through our website and how we use it.

1. We will collect your first and last name, e-mail address, country to communicate with you and improve our products and services according to your requests and suggestions, and, if applicable, we will access to your local files so that you can upload the picture for your suggestions.

2.We will collect your e-mail address when you choose to subscribe our latest news services.

3.We will collect your serial number of consumables when you select the consumables identification service.

If you refuse to provide the above information, you will not be prevented from continuing browsing our website. However, if we cannot collect your relevant information as mentioned above, we will not be able to provide you with corresponding services or respond to your requests and suggestions in a timely manner. We will not use your personal information and data for purposes other than those stated here in without your consent.

It is important to note that the above uses cover the main ways in which we use your information. From time to time, we may update the pages of our website to provide you with more diverse  services. When we want to use information for purposes other than those described in this Agreement, or when we want to use information collected for a specific purpose, we will ask for your consent again in the form of a signed agreement, a pop-up alert, etc.

II. How “PANTUM” stores and discloses your personal information

1. Storage Location

The personal information you submit through our website will be automatically stored on the servers of the website provider. According to our contract with our website provider, our website provider is required by law to protect the security of all types of personal information it receives and not to handle your personal information beyond the purposes agreed to on this website.

2. Retention period

We will retain your personal information for the required period for the purposes described in this Policy and delete personal information upon the expiration of the retention period in accordance with applicable laws and regulations.3. Information disclosure

1) Based on the satisfaction of the need to provide you with the required services, you agree that we may provide your information to the affiliates, dealers or distributors, authorized service providers of Pantum and third parties related to company transactions (your information will probably be disclosed to third parties as part of a business combination or transfer).

2) We may disclose your personal information under any of the following circumstances:

•To comply with legal requirements or respond to mandatory legal proceedings (such as search warrant or other court order)

•Protect the legal rights or security of Pantum (including its affiliates, business partners/and customers). This clause may be invalid in some countries (regions) or jurisdictions, so it may not apply to you.

III. How “PANTUM” protects your personal information

In order to protect your personal information from unauthorized access, misuse, disclosure or alteration, Pantum will use reasonable and appropriate technical means such as encryption procedures to keep the information collected and processed on this website secure. Please note, however, that while we take reasonable steps to protect your information, no website, network transmission, computer system or wireless connection is completely secure.

IV. How “PANTUM” handles the personal information of children

1. Our website does not knowingly collect information from children under the age of 13 (or the equivalent of the minimum age in the relevant jurisdiction) and this website is not directed at children under the age of 13 (or the equivalent of the minimum age in the relevant jurisdiction).

2. If you are a child under 13 years of age, please do not provide any personal information through this website.

3. If this site receives personal information submitted through this product from a child under the age of 13, we will take immediate action to delete that information.

V. How “PANTUM” protects your right of access to information

Except as otherwise provided by law, as a browsing user of this website, you have the right to obtain your personal information in the following ways:

1. You can send us a request for personal information by email(service01@pantum.com), and we will reply to your request in a reasonable time after verifying your identity and according to the difficulty of the information you are looking for and the industry practice of information inquiry.

2. In principle, you do not have to pay any fee for requesting access to your personal information, but we will charge a cost for repeated requests for access more than three times in a month, depending on the circumstances.

VI. How “PANTUM” corrects your personal information

1.You can re-submit the information on the corresponding page.

2.You can send us a correction request by sending an email (service01@pantum.com). We will respond to your correction request within 5 business days.

VII. How “PANTUM” deletes the personal information collected

You can ask us to delete some or all of your information by sending us an email (service01@pantum.com) in the following cases: 

-If you do not need us to provide any professional services

-If you believe that our processing of your personal information is in violation of relevant laws and regulations

-If you believe that we have processed your information without your consent.

-If we handle your personal information in violation of the agreement with you.

After receiving your email to delete your personal information, we will promise to make the corresponding operation in response to your request within 5 business days. Also, when we receive your request to delete your personal information, we and the website provider will stop processing your personal information at the same time, and you do not need to make a separate request to stop processing the information.

VIII. How “PANTUM” processes your personal information across borders

Currently, we will not use, store, share and disclose your personal information in cross-border business, or transfer your personal information overseas. If we need to transfer your personal information across borders due to any subsequent changes in our service content, we will only do so after obtaining your consent and meeting other conditions stipulated by laws, administrative regulations or the national cyberspace administration.

IX. Links to Third-Party Websites

Our website may provide links to third-party websites. If you use these links, you will leave our Website. Pantum does not control any of the third-party websites and is not responsible for any of the third-party websites. If you decide to access any of the third-party websites linked to from our Website, you shall be deemed subject to the privacy policies for those third-party websites. Pantum does not make any representations about such third-party websites.

X. Governing Law and Dispute Resolution

1. This Policy shall be governed by the laws of the People's Republic of China (excluding Hong Kong, Macao and Taiwan).

2. After you agree to be bound by this Policy, any dispute arising from or related to this Policy shall be settled by both parties through friendly negotiation. If the negotiation fails, either party shall have the right to file a lawsuit to the court with jurisdiction in the place where PANTUM is located.

XI. How to Contact Us

If you have any questions or concerns about our Privacy Policy, our collection and use of your data or a possible breach of local privacy laws, you can contact us in the following ways:

Email: service01@pantum.com
Mailing address:

Zhuhai Pantum Electronics Co., Ltd.

No. 3883 Zhuhai Avenue, Xiangzhou District, Zhuhai City, Guangdong Province, China

XII. Changes to this Policy

We may revise this Policy at any time. The revised version and the date of revision will be posted on our website(https://global.pantum.com). We will not limit your rights under this Privacy Policy without your consent. For any material changes, we will post a prominent notice.

Any revised version of this Policy will only be effective from the date when it is posted.

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